FAQ
Collapsible content
1. What is our active ingredient “hypochlorous acid”?
HOCl is a much stronger oxidizing agent than sodium hypochlorite (also called Javel/chlorine bleach). Unlike sodium hypochlorite , HOCl is non-toxic .
2. Does our active ingredient also occur in nature?
Yes, hypochlorous acid is produced naturally by the white blood cells of all mammals and also by plants. It is used by our bodies to kill invading microbial pathogens.
3. How does DESINFACTIVE ® neutralize microbial pathogens?
Hypochlorous acid (HOCl) is a neutrally charged molecule. Bacteria often have negatively charged cell walls. Just like magnets, molecules with like charges repel each other. For example, the negatively charged molecule of bleach (OCl-) is repelled by bacterial cell walls. This is not the case with HOCl, which is neutrally charged. HOCl easily penetrates bacterial cell walls. HOCl either oxidizes the cell walls, killing the bacteria, or penetrates through the cell walls and destroys the vital components within the bacteria, viruses, and molds.
4. Why can DESINFACTIVE® be used without protective clothing?
Thanks to its pH-neutral formula, DESINFACTIVE® is particularly gentle and does not irritate the skin or eyes. It does not contain any aggressive chemicals and can therefore be used safely without protective clothing.
5. Is DESINFACTIVE® safe?
Yes, DESINFACTIVE® is safe for all age groups, does not cause irritation and is even suitable for sensitive areas such as food production and gastronomy in Switzerland.
6. What certifications does DESINFACTIVE® have?
DESINFACTIVE® meets strict European standards (e.g. EN 1276, EN 14476) and is certified to the highest quality and environmental standards - an important safety guarantee for users in Switzerland. It has also been certified by the Federal Office of Public Health.
7. Where can I buy DESINFACTIVE®?
Order our product directly here on our website and see the quality and effectiveness for yourself.
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8. Where can DESINFACTIVE® be used?
DESINFACTIVE® is versatile and ideal for:
- Hand and skin disinfection
- Household surfaces, offices, schools and doctors' surgeries
- Food production and catering establishments
- Children's rooms, animal care areas and other sensitive rooms
9. How to disinfect hands and skin with DESINFACTIVE®?
- Hands: Simply spray onto the palms of your hands, rub in well and leave on for at least 60 seconds.
- Skin: Spray onto the affected area and allow to dry - gentle and effective.
10. Can you clean with disinfectant?
Yes, you can clean all surfaces with DESINFACTIVE®. Simply spray on, leave for a few minutes and either leave to dry or wipe off with a clean cloth.
11. Is DESINFACTIVE® suitable for sensitive materials?
Yes, DESINFACTIVE® is pH-neutral and safe for wood, plastic, leather, textiles and other sensitive materials.
12. Can DESINFACTIVE® be used in food production?
Yes, it is biodegradable and food safe - perfect for kitchen surfaces, appliances and packaging materials.
13. Is DESINFACTIVE® suitable for use in animals?
Yes, DESINFACTIVE® can be safely used for cages, feeding areas and other pet areas - an ideal solution for pet lovers.
14. Can DESINFACTIVE® be used in production facilities?
Yes, it is ideal for disinfecting machines, work surfaces and packaging without impairing production processes.
15. How is DESINFACTIVE® used in the catering industry?
DESINFACTIVE® is tasteless and residue-free - ideal for work surfaces, appliances, crockery and cutlery.
16. Can DESINFACTIVE® be used for medical devices?
Yes, DESINFACTIVE® is safe for non-invasive medical devices and thoroughly removes germs.
17. How is DESINFACTIVE® used on public transportation?
DESINFACTIVE® is ideal for disinfecting handles, seats and other frequently used surfaces in buses, trains and airplanes.
18. Can DESINFACTIVE® be used for skin blemishes?
Yes, simply apply two to three sprays of DESINFACTIVE® to the face or other areas of skin and allow to air dry. DESINFACTIVE® can also be sprayed directly into the mouth to effectively eliminate bacteria and germs in the oral cavity.
19. What helps against bad breath?
DESINFACTIVE® can also reduce bad breath. Simply spray two to three puffs directly into the oral cavity.
20. Does DESINFACTIVE® cause resistance?
No, DESINFACTIVE® does not promote the development of resistance in germs - a sustainable and long-term solution for effective disinfection.
21. Is DESINFACTIVE® environmentally friendly?
Yes, DESINFACTIVE® is completely biodegradable and contains no environmentally harmful chemicals - ideal for sustainable action in Switzerland.
22. Is DESINFACTIVE® suitable for allergy sufferers?
Yes, it is hypoallergenic and contains no known allergens - a safe option for people with allergies.
23. Can DESINFACTIVE® be used on electronics?
Yes, DESINFACTIVE® is suitable for smartphones, keyboards and tablets if used sparingly.
24.Can DESINFACTIVE® be used for textiles?
Yes, DESINFACTIVE® disinfects clothing, bed linen and towels effectively and gently.
25. Does DESINFACTIVE® work against resistant hospital germs?
Yes, DESINFACTIVE® also eliminates resistant germs such as MRSA and other multi-resistant organisms.
26. How long does the effect of DESINFACTIVE® last on surfaces?
The effect lasts until the surface is contaminated again. Regular application is recommended for long-lasting protection.
27. What is in disinfectant?
DESINFACTIVE® is produced by electrolysis from water, salt and electricity and contains hypochlorous acid - an environmentally friendly process.
28. In which sizes is DESINFACTIVE® available?
DESINFACTIVE® is available in various sizes: from handy spray bottles to large containers for professional applications.
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29. Are there special instructions for sensitive skin?
Yes, DESINFACTIVE® is pH-neutral and therefore ideal for sensitive skin - gentle and without irritation.
30. How should DESINFACTIVE® be stored?
Store DESINFACTIVE® in a cool, dry place, protected from direct sunlight. It is alcohol-free and non-flammable, which makes it particularly safe to store.